FAQ

1. Do you ship internationally?
No, we only ship within the U.S. at this time.

2. Is shipping free?
Yes, all orders include free standard shipping.

3. How long does shipping take?
2–5 business days after processing.

4. How can I track my order?
A tracking link will be emailed once your order ships.

5. What is your return policy?
Returns are accepted within 30 days if unused and in original packaging.

6. Do you accept exchanges?
Please return the item and place a new order.

7. What if my order is damaged or incorrect?
Contact us within 7 days with photos, and we’ll arrange a resolution.

8. What payment methods are accepted?
We accept major credit cards and secure online payments.

9. Can I cancel my order?
Yes, as long as it has not yet shipped.

10. How do I contact support?
Email contact@joeyfurniture.shop or call (667)-228-7646.